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Author: Subject: For Fast43, your problem is---

World Class Peach





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  posted on 7/27/2009 at 11:54 PM
That AVG did a definition update and when scanning the ITunes folder, it does give false readings on up to 181 different song titles. Do Not try to quarantine the files, since this can cause your ITunes application not work until you re-install it.

You had it pretty well nailed, but I'd get rid of the AVG and use the Avira.

 

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Zen Peach



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  posted on 7/28/2009 at 07:24 AM
AVG caused problems here as well.

 

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Zen Peach



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  posted on 7/28/2009 at 07:40 AM
Thanks

 

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Zen Peach



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  posted on 7/28/2009 at 08:36 AM
I thought this thread would be at least 3 pages long by now.......

 

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Zen Peach



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  posted on 7/28/2009 at 08:39 AM
I use Avira, also. No problems here, but then again, I don't use iTunes.

 

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World Class Peach



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  posted on 7/28/2009 at 10:36 AM
quote:
1) AVG is just fine to continue using. Regardless of your AV software, you should always review scan results for accuracy. Avira is just a likely to release heuristics that return false positives as any other AV software. Virus identification is not a perfect science.

2) How deleting songs from your iTunes library will cause iTunes to not function is beyond me...

[Edited on 7/28/2009 by WannabeDerek]


When your AV program tells you to turn off the alerts so you won't get false positives, or just disable it until a fix is available, I have a problem with that. If you turn off your alerts, how will you be notified of an actual infection, or prevent an infection?

It also seems to quarantine part of the ITunes .dll files along with the "trojans". Not in every case, but in enough to call it a widespread problem. Many have found out that even re-installing ITunes doesn't help
Here's a link to an Apple forum discussing this.
http://discussions.apple.com/thread.jspa?threadID=2092831&start=0&t start=0

 

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World Class Peach



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  posted on 7/28/2009 at 12:39 PM
?
*shrug*, I just check my scan logs on a regular basis...
quote:


Let's say you have the problem with ITunes, you have disabled AVG as the company has requested you do until they put out a patch. Now, how would you get your scan logs if AVG is disabled? Remember, they aren't just asking people to disable the pop-ups, they're asking folks to disable AVG itself in some instances. In other words, the ones who disable the program, don't have anti-virus protection.

 

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Zen Peach



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  posted on 7/28/2009 at 01:29 PM
Use Avast! instead - works great on the 5 computers at my house.....

 

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Zen Peach



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  posted on 7/28/2009 at 01:57 PM
quote:

It also seems to quarantine part of the ITunes .dll files along with the "trojans". Not in every case, but in enough to call it a widespread problem. Many have found out that even re-installing ITunes doesn't help
Here's a link to an Apple forum discussing this.
http://discussions.apple.com/thread.jspa?threadID=2092831&start=0&t start=0


This is what happened to me, fortunately I really don't use Itunes very often

 

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World Class Peach



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  posted on 7/28/2009 at 04:33 PM
quote:
quote:
?
*shrug*, I just check my scan logs on a regular basis...
quote:


Let's say you have the problem with ITunes, you have disabled AVG as the company has requested you do until they put out a patch. Now, how would you get your scan logs if AVG is disabled? Remember, they aren't just asking people to disable the pop-ups, they're asking folks to disable AVG itself in some instances. In other words, the ones who disable the program, don't have anti-virus protection.

I see your point, but me personally... I would never do anything Apple told me to do.


Actually, it's AVG that made the recommendation, not Apple.

 

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Zen Peach



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  posted on 7/28/2009 at 04:57 PM
quote:
quote:
quote:
?
*shrug*, I just check my scan logs on a regular basis...
quote:


Let's say you have the problem with ITunes, you have disabled AVG as the company has requested you do until they put out a patch. Now, how would you get your scan logs if AVG is disabled? Remember, they aren't just asking people to disable the pop-ups, they're asking folks to disable AVG itself in some instances. In other words, the ones who disable the program, don't have anti-virus protection.

I see your point, but me personally... I would never do anything Apple told me to do.


Actually, it's AVG that made the recommendation, not Apple.


What a ridiculous recommendation. They may as well just say go get you a new anti-virus

 

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Extreme Peach



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  posted on 7/28/2009 at 05:12 PM
I have AVG and iTunes, I had the problem, went on the Apple forums and within a minute, I had the solution. Other than just while reinstalling iTunes, I don't have anything disabled. I am receiving all my new virus updates, can still scan and I have iTunes up and running and everythings functional...
 
 


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