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Author: Subject: Great Story About How Much The ABB Cares About its Fans

True Peach





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  posted on 4/8/2007 at 06:16 PM
I posted this in the Guest Book and wanted to share it here:

This is how cool this community is:

When I got to my seat in the first row of the loge I met a great kid named Ryan and his Dad, Tim and another guy his Dad's age named Chris, who were in town for the show from Oklahoma. Ryan told me that his Dad had bought their tix on STUBHUB (DO NOT USE THESE SCUMBAGS) and that they were denied admission by the Beacon staff, who were just doing their jobs, becuase the tix were reported stolen. Needless to say, they were very agitated and beyond disappointed-I can't imagine traveling all that distance and then getting the door shut in my face. But Ryan said that someone in the ABB's management heard the commotion and asked what was going on and when she found out (maybe Lana? Didn't know you were in NYC) she hooked them up with 3 seats in the front row of the loge from the emergency fund. Man, it was SO COOL to watch these guys have a dream come true watching the ABB tear it up-a couple of times Ryan grabbed my arm in joy he was so excited and I watched him and his Dad exchange high fives after certain high points. His dad is a doctor and was at the Fillmore East when LAFE was recorded and this was the first time he had seen them since. They were so excited and pumped it just made my night to see them so happy. What could have been one of the worst experiences of their lives became one of the best because the Allman Brothers Band took care of their fans. That is something so rare in the rock biz.....every time I think about Ryan smiling and having the time of his life it makes me smile too. I told 'em to go around the back to try to catch the band after the show and they did-they saw Gregg but didn't get his autograph but Warren, gracious and classy as always, signed Ryan's ticket.

Later (about 2 AM) I saw them at the aftershow at BB's with the Mule and the Meters and they were having just as much fun there. I gave 'em my e-mail addy so I can hook'em up with Beacon shows once I get 'em.

It was a great night. Seeing the smiles on those guys faces truly WAS priceless.

 

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Zen Peach



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  posted on 4/8/2007 at 06:19 PM
very cool,indeed ! Thanks for sharing that...

 

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Peach Master



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  posted on 4/8/2007 at 06:21 PM
Great story! thanks for sharing.

 

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Peach Extraordinaire



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  posted on 4/8/2007 at 06:21 PM
This is a nice story and glad things worked out in the end for these folks. Hopefully they still have the bogus tix, because I'm pretty sure StubHub will get their money back for them.
 

Zen Peach



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  posted on 4/8/2007 at 06:21 PM
Nice story Rich. Glad to see you here once again, seems like its been a while.

 

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If we practice and eye for an eye and a tooth for a tooth, soon the whole world will be blind and toothless. -Mahatma Gandhi.

 

Universal Peach



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  posted on 4/8/2007 at 06:54 PM
great Story thanls for sharing

 

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Peach Bud



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  posted on 4/9/2007 at 08:17 PM
Every word brofan wrote is true.

I bought tickets from StubHub (for a huge and, as it turns out, illegal markup – [seller’s responsibility, not StubHub’s] ), they shipped quickly and I thought nothing of it. Till we showed up at the door. Tickets get scanned and it turns out the seller had reported them lost or stolen, our tickets were flagged and the seats were occupied either by the original owner who’d legitimately had them stolen or the second buyer of a crook that is trying to get away with a scam. (Here’s the problem – it’s a felony to sell something in that price range and not deliver the goods. Shipping across state lines might even qualify as interstate mail fraud. Since no TM logo appears on the tickets (and were probably bought at the venue), it’s likely the seller lives in New York. If, in fact, the intention was to scam me, the seller’s going to regret it. I’ll be filing a complaint with the NY A.G. office as soon as the forms arrive. Hell hath no fury like an honest music-lover from Oklahoma that gets scammed out of $1,300)

But that’s the negative part of the experience . . . there’s way too much good that came out of this to dwell on the bad. As of today, StubHub is seemingly bending over backwards to accommodate me; they’ve committed to giving me a full refund AND (drumroll, please) reimbursing me for the cost of the four tickets we bought at the door to get in!!!!! Wow. Wow. Wow. ….. The cynic in me says don’t count your chickens before they hatch, but the faithful part of me is slapping the cynic down and I’m sure everything will work out in the end. Moral of this story?: Be afraid of buying tickets online from anyone but TM or the venue. Be very, very afraid.

The saga continues…so I’m at the door, I’ve just been told I’m not getting in after having flown all the way from OK with my friends Tim & Ryan and my son Patrick. I’m working hard to control the boil, but I make it clear that we simply can’t go home w/o seeing ABB. (I’m in sales, so I’ve learned to be firm while avoiding crossing that line between persistent and pain in the butt) I offer the security guard $100 to escort me to the seats in question so I can kick someone’s butt and then leave, and he skillfully calms me down (something tells me he's done this before). Then he tells me he sees someone from ABB’s crew that’s trying to work something out with the box office and to just stay calm and be patient. A few seconds later, I’m motioned over to the box office and am told ABB just authorized them to sell me their 4 “emergency” tickets that are apparently set aside for circumstances just like this….and we’re in. We get to our seats in the front row of the Loge section (which are far superior to what I’d bought, judging from the fact that the 13th row seats are smack in the middle of a crowd that doesn’t sit down ONCE during the 3-plus hour concert). Wow. Doesn’t get much better than that. Then brofan (Rich) shows up, we tell him our story and he proceeds to tell us that he thinks he knows who it is that pulled the strings to get us hooked up, what a classy act the entire ABB operation is (I think he’s the modern-day equivalent of a Dead-Head and a great guy, besides) and how it doesn’t surprise him at all that things turned out the way they did. The best thing about loge seats? Nobody standing in front of you for the entire show. The second best thing? You get to sit during the whole concert (whereas if you’re on the floor you get to stand for the whole concert. Which is fine unless your feet, knees and back are 50+ years old, which for some of us is not aways the best thing.) The third best thing? Smoke rises. (My 23-year-old son swears this is the first time he’s gotten high. I’m torn between being glad and being sad……..hmmmm….???)

The entire experience was so surreal in so many respects; Ryan and I were talking tonight about how wonderful it is that ABB is still bringing so much joy to so many people in the world in so many age groups. A wonderfully talented guitarist in his own right (and son of an equally-talented bass-player/Dad) Ryan was literally in tears during Dreams. His Dad and I are in our 50’s, have been fans all our lives and can’t get over the fact that I’d never seen ABB, Tim hadn’t seen them since he was my son’s age, and my son Patrick is only a year younger than Duane was when he died. Krikey, I’m getting chills….

Rich really helped punctuate the evening with his friendliness, his knowledge of the band, their crew’s wonderful attitude and their all-around down-to-earth (and all too rare) “family-style” approach to their mission in life – bringing wonderful music to a dedicated fan base, and on a personal level in so many respects. It was a real pleasure for me and my fellow Okies to have made your acquaintance, Rich, and to have been on the receiving end of an extended hand of fellowship from total strangers in a seemingly impossible situation. We are looking forward to making the ABB NYC concerts an annual father/son pilgrimage until we die or ABB stops playing, whichever occurs first. For as long as we’re left, we’re mashing the gas!

Thanks for a wonderful experience, everybody. It's one we'll never forget.

Chris Palmer
Edmond, OK

 

Zen Peach



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  posted on 4/9/2007 at 08:29 PM
Chris, thanks for stopping in here and telling the story from your perspective. Please keep us posted as to how you make out with prosecuting the dirtballs who attempted to rip you off and if StubHub keeps their promise. It doesn't surprise me that you were treated well by the ABB/crew. There are alot of good people around these parts and brofan is one of the best!

 

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Universal Peach



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  posted on 4/9/2007 at 08:37 PM
This is the kind of good news story that you don't hear often enough, and proves that the ABB really does try to take care of its fans.

Makes me proud!

 
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True Peach



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  posted on 4/9/2007 at 08:50 PM
Chris, again thanks for your story. Make sure your profile has receive newsletters from the administrator checked. That way, you'll be alerted to any presales and you won't have to pay such ticket prices. We need more of your type at future shows.

 

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Peach Pro



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  posted on 4/9/2007 at 08:50 PM
Awesome story. Beautiful outcome so far, let's hope stubhub pulls thru.
 

Extreme Peach



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  posted on 4/9/2007 at 09:11 PM
what a cool story with a great outcome.how much cooler can it get?take care,matt
 

Zen Peach



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  posted on 4/9/2007 at 09:27 PM
quote:
Every word brofan wrote is true.

I bought tickets from StubHub (for a huge and, as it turns out, illegal markup – [seller’s responsibility, not StubHub’s] ), they shipped quickly and I thought nothing of it. Till we showed up at the door. Tickets get scanned and it turns out the seller had reported them lost or stolen, our tickets were flagged and the seats were occupied either by the original owner who’d legitimately had them stolen or the second buyer of a crook that is trying to get away with a scam. (Here’s the problem – it’s a felony to sell something in that price range and not deliver the goods. Shipping across state lines might even qualify as interstate mail fraud. Since no TM logo appears on the tickets (and were probably bought at the venue), it’s likely the seller lives in New York. If, in fact, the intention was to scam me, the seller’s going to regret it. I’ll be filing a complaint with the NY A.G. office as soon as the forms arrive. Hell hath no fury like an honest music-lover from Oklahoma that gets scammed out of $1,300)

But that’s the negative part of the experience . . . there’s way too much good that came out of this to dwell on the bad. As of today, StubHub is seemingly bending over backwards to accommodate me; they’ve committed to giving me a full refund AND (drumroll, please) reimbursing me for the cost of the four tickets we bought at the door to get in!!!!! Wow. Wow. Wow. ….. The cynic in me says don’t count your chickens before they hatch, but the faithful part of me is slapping the cynic down and I’m sure everything will work out in the end. Moral of this story?: Be afraid of buying tickets online from anyone but TM or the venue. Be very, very afraid.

The saga continues…so I’m at the door, I’ve just been told I’m not getting in after having flown all the way from OK with my friends Tim & Ryan and my son Patrick. I’m working hard to control the boil, but I make it clear that we simply can’t go home w/o seeing ABB. (I’m in sales, so I’ve learned to be firm while avoiding crossing that line between persistent and pain in the butt) I offer the security guard $100 to escort me to the seats in question so I can kick someone’s butt and then leave, and he skillfully calms me down (something tells me he's done this before). Then he tells me he sees someone from ABB’s crew that’s trying to work something out with the box office and to just stay calm and be patient. A few seconds later, I’m motioned over to the box office and am told ABB just authorized them to sell me their 4 “emergency” tickets that are apparently set aside for circumstances just like this….and we’re in. We get to our seats in the front row of the Loge section (which are far superior to what I’d bought, judging from the fact that the 13th row seats are smack in the middle of a crowd that doesn’t sit down ONCE during the 3-plus hour concert). Wow. Doesn’t get much better than that. Then brofan (Rich) shows up, we tell him our story and he proceeds to tell us that he thinks he knows who it is that pulled the strings to get us hooked up, what a classy act the entire ABB operation is (I think he’s the modern-day equivalent of a Dead-Head and a great guy, besides) and how it doesn’t surprise him at all that things turned out the way they did. The best thing about loge seats? Nobody standing in front of you for the entire show. The second best thing? You get to sit during the whole concert (whereas if you’re on the floor you get to stand for the whole concert. Which is fine unless your feet, knees and back are 50+ years old, which for some of us is not aways the best thing.) The third best thing? Smoke rises. (My 23-year-old son swears this is the first time he’s gotten high. I’m torn between being glad and being sad……..hmmmm….???)

The entire experience was so surreal in so many respects; Ryan and I were talking tonight about how wonderful it is that ABB is still bringing so much joy to so many people in the world in so many age groups. A wonderfully talented guitarist in his own right (and son of an equally-talented bass-player/Dad) Ryan was literally in tears during Dreams. His Dad and I are in our 50’s, have been fans all our lives and can’t get over the fact that I’d never seen ABB, Tim hadn’t seen them since he was my son’s age, and my son Patrick is only a year younger than Duane was when he died. Krikey, I’m getting chills….

Rich really helped punctuate the evening with his friendliness, his knowledge of the band, their crew’s wonderful attitude and their all-around down-to-earth (and all too rare) “family-style” approach to their mission in life – bringing wonderful music to a dedicated fan base, and on a personal level in so many respects. It was a real pleasure for me and my fellow Okies to have made your acquaintance, Rich, and to have been on the receiving end of an extended hand of fellowship from total strangers in a seemingly impossible situation. We are looking forward to making the ABB NYC concerts an annual father/son pilgrimage until we die or ABB stops playing, whichever occurs first. For as long as we’re left, we’re mashing the gas!

Thanks for a wonderful experience, everybody. It's one we'll never forget.

Chris Palmer
Edmond, OK



Stories like this make it all worthwhile and are a great counterpoint to all the bad we hear all the time. The ABB truly is a family!

Doug

 

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World Class Peach



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  posted on 4/9/2007 at 09:38 PM
Chris, thanks for sharing your story. Good stuff happens quite often here and it all hovers around the music, the people, and 'hittin' the note'. I can't explain it but I'm starting to believe in this karma stuff.

Last year in Atlanta it was raining cats and dogs at an ABB show and I had lawn tickets. I spent as much time as I could under the HTN tent since no umbrella's are allowed at Lakewood. A friend from this site saw me and we started talking. We heard the crowd start up and he indicated that we'd better get to our seats. I told him that I was up in the lawn and was going to wait and see if the weather broke a bit. He hands me a ticket and says 'Not anymore, you're not'. With that he smiled and ran off to his seat. Before I could say anything he was gone. It was a $70.00 10th row ticket! I won't embarass him here, but as I slowly walked to my (new) seat, I was dumbfounded.

Its a vibe, this place, these people.

 

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Sublime Peach



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  posted on 4/9/2007 at 09:45 PM
As usual rich, you put a smile on my face bro
 

True Peach



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  posted on 4/10/2007 at 03:56 AM
welcome to the site chris, and that's a beautiful story. hope all turns out good

 

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True Peach



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  posted on 4/10/2007 at 06:26 AM
This does not surprise me A great testament to the band and family.

A great story. Thank you for sharing this

I hope you can get your money back from Stub Hub. If you can it will be perfect!

 

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Time you enjoy wasting, was not wasted.

 

A Peach Supreme



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  posted on 4/10/2007 at 07:09 AM


What about them Sooners ?

 

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Universal Peach



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  posted on 4/10/2007 at 08:14 AM
Great story both from Rich and mashingthegas (cool name ). Btw, the first time I met Rich (down at Johnny's (another great person who drops by the forums, occasionally) in Va. Beach) and he hooked me up with a choice seat (once again, thanks).

Truth is, I've had the pleasure of meeting many people from this site and experiencing their kindness and friendships.

Anyway Rich, hope our paths cross again somewhere down the road. Maybe Charlotte, or Raleigh if the band plays there this year?

 
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A Peach Supreme



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  posted on 4/10/2007 at 08:17 AM
That's very nice...

Thanks for sharing the story...

 

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True Peach



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  posted on 4/10/2007 at 08:38 AM
Thats so cool. That wouldnt happen with any other big band.
Those internet ticket sites scare me. I surprised my daughter with front row seats in Charlotte the last time they played here. I was worried going through the gates, I still worried getting down to the seat, hoping no one else was sitting there. They were empty, sigh of relief.
Still very leery of them. I am a little uncomfortable with it all if someone besides the promoters and bands are profiting off the tickets. Just seems a little shady. But I took the chance and came away ok....

 

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Zen Peach



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  posted on 4/10/2007 at 09:37 AM
Thanks to both Brofan and Chris for sharing this story! Just reinforces the feelings I already have about this band and the people associated with it (group hug everyone!)

 

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Peach Head



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  posted on 4/10/2007 at 09:52 AM
Great story ! Thanx for sharing..

 

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Peace To All....

 
 


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