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Author: Subject: Instant Live Arrives!!!

Extreme Peach





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  posted on 7/22/2004 at 02:04 PM
What a nice surprise when I got home yesterday & a big yellow envelope greeted me with the 3 Instant Live shows I ordered!!!

 

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Universal Peach



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  posted on 7/22/2004 at 03:10 PM
Enjoy! Thanks for your patience!
 
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  posted on 7/22/2004 at 10:07 PM
We shipped hundreds of six packs today - via second day - so lots of folks will have them for the weekend!

WHOOOO HOOOOO!

JNB

 

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  posted on 7/23/2004 at 08:29 AM
Hi JNB

Does that include the International 6 packs?

Peace

JDS

 

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  posted on 7/23/2004 at 12:15 PM
We haven't gotten to the foreign ones yet - but will work on then next week. We have paperwork to fill out with each order

Just a few more days and then they will be shipped!

Thanks for your order and your patience ...

JNB

 

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  posted on 7/23/2004 at 12:16 PM
Just rescued mine from a wet mailbox...Raleigh disc one is cranked as I type!

Woohoo

Thanks to all at the "home office" for all your hard work in getting these out. I know it's been a stressful time.

Good luck with the rest, and thanks again!

 

Universal Peach



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  posted on 7/23/2004 at 12:27 PM
quote:
We haven't gotten to the foreign ones yet - but will work on then next week. We have paperwork to fill out with each order

Just a few more days and then they will be shipped!

Thanks for your order and your patience ...

JNB


Hello JNB,

Does this only applies to foreign orders of the sixpack or for all foreign instant live orders?

Cheers

ABB "Patient but drooling" DutchFan

 

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Extreme Peach



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  posted on 7/23/2004 at 01:41 PM
Just got mine today!!!!!!!!!!!!!!!!!!!

Jammin out to the Darien Lakes show right now

Sounds awesome so far

 

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  posted on 7/23/2004 at 02:42 PM
Got mine this afternoon.
Thanks to all at Kid Glove for the helping hand in making the reoffer of these shows possible.
I headed for the CD player now.............................

[Edited on 7/23/2004 by bluesbasscat]

 

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World Class Peach



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  posted on 7/23/2004 at 03:05 PM
Still waiting

 

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  posted on 7/23/2004 at 06:35 PM
Are all 6 shows still available to order? Also, do the new pressings each have the track listings printed on the back of the cases?

Dave

 

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  posted on 7/23/2004 at 09:23 PM
I do believe we have shipped most of the foreign "express" shipments. However, we still have a lot of foreign "regular" shipments to make. We will be working on these about Wednesday of next week.

We do have enough inventory to take some more orders for six packs...however, for some shows there were only a few hundred units pressed above the pre-orders...so this will sell out soon...

Yes, the shows have the set list on the back...I like that improvement for reprints! Obviously, they don't have the time to do this at the shows...

It makes us feel good to hear people groovin' on the music!

Thanks for ordering!

JNB

[Edited on 7/24/2004 by JNB]

[Edited on 7/24/2004 by JNB]

 

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  posted on 7/24/2004 at 02:09 AM
The "Instrumental Illness" on the Raleigh show is SICK!!!!!!

Everyone in the band shines for 40 minutes!!!

Its a beutiful thing

 

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  posted on 7/24/2004 at 01:47 PM
JNB ok i am starting to get miffed here still has not arrived !!! anyway to find out if mine has shipped???????i live in the states and my credit card was charged over 3 months ago....a little help please
 

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  posted on 7/24/2004 at 03:18 PM
You are asking a legitimate question...however, for our ears it is getting very old...so please allow me to answer in a way that will minimize this question from being asked again and again and again:

If you are registered to Hittin the Note's e-digest, or if you check here on the forum or guestbook you will have seen us answer this question with updates.

We have had to quit answering the phones and e-mails because thousands and thousands of people have been contacting us wanting to know when their order will ship. We can either answer these questions or ship product - there is not enough human resources to do both.

Many people get mad at us and vent with us because they are tired of waiting and are mad that we have held their money so long - we understand that - but we are tired of being tied to the Whipping Post! We had nothing to do with the delays or the length of time it took to get these CDs.

We took pre-orders and let everyone know when they ordered it that their CDs would be delivered in June. The ABB did a good thing for their fans and decided to reconfigure the Charlotte show so that Mtn Jam would not be split over two CDs. In doing this they lost their place in line at the mfg. plant. The July 4th holiday week pushed it back even further. We thought we would get all six shows the week of July 12th, instead they trickled in one by one and we got the last one on Wednesday, July 21st. As soon as the first ones came in, we started shipping. As I have posted earlier on a related thread - we have shipped about 75% of the orders so far with the rest to ship next week.

We will try and upgrade our website so that in the future you can check out your individual order status or see an update on our website. This is not going to happen overnight but is a project that has high priority.

As you are miffed - I would welcome constructive criticism on how we can do this better - because we do sincerely care about you, our customerand fellow fan, and want to get better at this!

JNB

[Edited on 7/26/2004 by JNB]

 

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  posted on 7/24/2004 at 03:57 PM
miffed but not mad lol i think you are on the right track to have a way to check on a personel order by way of order number etc..and i do thank you for the quick responce ,form my point of view as i have never recieved a e-mail or anything confiming my order has been sent it is just hard to know their is not a problem ....keep doing what you are doing and it will all work out.thanks .peace

PS i will wait and see what the mail brings next monday

 

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  posted on 7/24/2004 at 04:00 PM
Got my "Hittin the Note" mag on the west coast yesterday and I'm hoping that my two shows will be in the mail today . JNB you guys are doing a great job, thanks. Have you ever thought of moving your operations to the west coast so us westerners would get everything first. The weathers great ,just ask Gregg he lived up in Marin for a few years. (just kidding)

 

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  posted on 7/24/2004 at 04:15 PM
Hope I'm not sounding too testy - we've just worked so hard over the past few months that we have used up some of our humor...time to recharge the batteries!

Thanks for your order!

JNB

 

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  posted on 7/24/2004 at 05:31 PM
Great job to all the guys & girls at HTN!!!!

Peace,
Kevin

 

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Extreme Peach



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  posted on 7/24/2004 at 07:53 PM
I did get my shows today and I'm listening to Mt. Jam from Charlotte. This is the best damn band around. Got the headphones and it's great to hear Derek and Warren seperated. Everyone's just cooking. Layla's next. ABB,Hitten the Note and Instant Live Thank you so much. ..(.By the way I live in SF bay area and just ordered Charlotte and Raliegh) everyone should have ordered these!

 

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  posted on 7/24/2004 at 07:57 PM
quote:
Just got mine today!!!!!!!!!!!!!!!!!!!

Jammin out to the Darien Lakes show right now

Sounds awesome so far


The last 5 songs of that show are the strongest you'll hear for a long time.

We were lucky enough to be there.

 

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  posted on 7/24/2004 at 10:25 PM
Great job getting the orders out. Loved the phone call I got three weeks ago asking me what I ordered. Got Raliegh and Charlotte yesterday. Cranked them out all day today. Marsalis is great on Dreams, and the Tedeski tune is awesome. Never heard Into the Mystic by ABB, so that was a treat. Love Gamblers Roll. Fun, Fun, Fun. Thanks for making it happen.

 

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  posted on 7/25/2004 at 01:11 PM
In the process of upgrading our internet ordering software there was a glitch where if the customer didn't click the last "proceed" button we did not get the order info but the cc was charged. This happened to a few folks and we could see on the cc processing log who didn't click the last button. So after fixing the problem we made lots of phone calls! Glad we caught it...and got your order to you!

JNB

 

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  posted on 7/26/2004 at 05:17 PM
JNB could you PM me please .....still has not arrived...
 

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  posted on 7/26/2004 at 06:10 PM
Not all Instant Live orders have been shipped to the US. We are closed today and tomorrow and will begin reshipping on Wednesday...

JNB

 

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