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Author: Subject: Computer Problems

Extreme Peach





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  posted on 12/9/2010 at 03:03 PM
Twice today I have gotten a blue screen on my computer that said this:

STOP: C00004cc Unknown Hard Error: Unknown Hard Error

Does anyone know what causes this and how I can fix it? Any help would be appreciated, thanks.

 
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Peach Extraordinaire



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  posted on 12/9/2010 at 03:19 PM
Probably lost your boot sector. Your C: drive is probably bad where Windows boots from

 

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Zen Peach



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  posted on 12/9/2010 at 03:24 PM
Stop viewing the viagra ads.......



Actually, you can usually do a search on Google for your error code or error message, but I tried and didn't get any search results.....sorry.

 

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Zen Peach



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  posted on 12/9/2010 at 03:25 PM
Start backing everything up.

Right.

Now.

 

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Zen Peach



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  posted on 12/9/2010 at 05:13 PM
I have all my data automatically uploaded to Carbonite.com for $60 a year.

 

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Zen Peach



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  posted on 12/9/2010 at 06:01 PM
quote:
I have all my data automatically uploaded to Carbonite.com for $60 a year.



I download all your data from there for $20 a year.........

 

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Extreme Peach



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  posted on 12/9/2010 at 06:34 PM
Click on "my computer" then right click on the C drive and click on properties then tools then hit error checking - every time I have done this I think I had to restart and then the disk check will run - see if that finds anything. You can also choose to do a system restore if you cannot figure out the problem - I have also done this numerous times over the years and never lost anything.
 

Peach Extraordinaire



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  posted on 12/9/2010 at 06:49 PM
quote:
Start backing everything up.

Right.

Now.


Best advice. Seems to me your HD is about to crap out, and time is of the essence.

 

World Class Peach



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  posted on 12/9/2010 at 08:52 PM
quote:
Twice today I have gotten a blue screen on my computer that said this:

STOP: C00004cc Unknown Hard Error: Unknown Hard Error

Does anyone know what causes this and how I can fix it? Any help would be appreciated, thanks.


There's got to be more to the error code than that since I can't find that one in any Microsoft error code list.
Are there any more codes following that in brackets?

 

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Extreme Peach



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  posted on 12/10/2010 at 02:34 PM
I did a system restore today and that did not help resolve the problem. I got another blue screen today with the following message:

STOP: C0001197 Unknown Hard Error
Unknown Hard Error

 

Maximum Peach



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  posted on 12/10/2010 at 02:38 PM
This is what Microsoft Support says about it.
http://support.microsoft.com/kb/314474

 

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Zen Peach



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  posted on 12/10/2010 at 03:30 PM
I'll bet its a corrupt DLL and you may have a virus.

 

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A Peach Supreme



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  posted on 12/10/2010 at 04:14 PM
Agree it's probably a corrupt DLL and/or virus or some other software problem. But just by outside chance, are you on a Dell Latitude D630 with the "upgraded" video card to the Nvidia Quadro?

 

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Extreme Peach



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  posted on 12/10/2010 at 04:28 PM
Did you install any hardware recently? It sounds like a driver (.dll file) is corrupted. if you updated any drivers roll them back.

An easy way to run checkdisk:

go to Start, click Run, and type:

chkdsk /r

hit enter key

Choose "Y" when it asks if you want to check your drive on reboot and reboot.

 

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Extreme Peach



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  posted on 12/10/2010 at 05:51 PM
My computer is Compaq with Windows XP. Could Facebook be causing this? I have heard that you can get viruses from there. But, I wouldn't think that this is what's causing my problem with the blue screen. When my uncle comes here after Christmas, hopefully he can look at it since he knows more about computers then me.
 

Extreme Peach



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  posted on 12/10/2010 at 07:24 PM
Get a Mac
 

Zen Peach



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  posted on 12/12/2010 at 01:10 PM
quote:
My computer is Compaq with Windows XP. Could Facebook be causing this? I have heard that you can get viruses from there. But, I wouldn't think that this is what's causing my problem with the blue screen. When my uncle comes here after Christmas, hopefully he can look at it since he knows more about computers then me.


Do you have a virus scan program (internet security)? If all you have is the one that comes with the pre-loaded software when you buy the computer (ie. Defender) that is NOT enough.

 

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Extreme Peach



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  posted on 12/12/2010 at 04:48 PM
I've got my problem solved. I did a full PC recovery, got a new wireless antenna today & it is back working smoothly. My mom said that some viruses come from Facebook, so I have to limit the time I spend on there. I Didn't realize that you could get a virus from a simple message.
 

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  posted on 12/12/2010 at 10:49 PM
Most likely a virus especially if it starts doing other things slowly and hangs often and has to be rebooted. Emails with multiple addresses are notorious culprits. Many of those inspirational, 'pass it along' emails are the worst.

 

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