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Author: Subject: Pre-sale Problems

Peach Bud





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Registered: 3/7/2002
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  posted on 9/5/2008 at 07:15 PM
We orderd tics in a pre-sale for the ABB/Phil Lesh show 10/08/08 in Orange Beach, al and got good seats. Two weeks later we got an email saying our tics had been reassigned--anybody every had this happen? Yesterday we got the tics and the new seats are worse than what we ordered--other side of venue & off to one side. Contacted Musictoday, a LiveNation subsidiary, who provided the tics and they said all they could do was refund the service fee of $21--not much consolation in my book. The problem was they sold the same tics to the ABB fans and Phil Lesh fans, thus double booking the seats. Help? Is this common? Thanks for any posts.
 
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Peach Pro



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Registered: 9/27/2002
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  posted on 9/5/2008 at 07:23 PM
Same thing happened to me.
I finally got them to refund my credit card after
2 phone calls and 2 emails. I went to ticketmaster
and got a seat 2 rows back(ROW R) but in the middle section.

 
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Peach Bud



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Posts: 6
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Registered: 3/7/2002
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  posted on 9/5/2008 at 08:07 PM
Interesting fduane, I too checked ticketmaster but all they had after we got the tics was in the upper sections. Don't airlines give you a free ticket when they overbook, seems reasonable for these folks to make amends in the same way but I'm not holding my breath. Thanks for replying.
 
 


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